Business Process Automation

Business Process Automation


What is business process automation?

Business process automation, also known as business automation or digital transformation or BPA, is the technology-enabled automation of complex business processes. It can streamline a business for simplicity, achieve digital transformation, increase service quality, improve service delivery or contain costs.

BPA decreases the time it takes to get tasks within a workplace completed. It works by routing information to the right person at the right time through user-defined rules and actions. More and more businesses have been increasingly automating their processes over the past decade.

Key benefits of business process automation?

Increased productivity

BPA allows for the elimination of some labour costs since it is easy to optimise the work of the employees. The correct automation of processes allows full use of technology to optimise the service provided and the costs of the company.

Reduced likelihood of error

The probability of making mistakes decreases dramatically when processes are automated. Consistently executed processes always ensure the best results.

Reduced time in task execution

The tasks performed manually take much longer than those that can be performed by software, and this is one of the main advantages of automating processes for companies. An automated system will allow a given task to be scheduled once and from then on it will be repeated accurately and effectively, consuming less time.

Improvements in communication

It is very complex for a person to organise between emails, notes and small reminders. With an automated workflow, the communication in the company becomes simpler, due to the existence of a control panel in the software. If all employees consult the same tool, the communication between departments becomes easier, since everyone knows the work that colleagues are developing.

Reduced operating costs

Automation generates a lot of savings in that it eliminates errors, reduces the time to perform a certain task and reduces the need for many employees to perform the same function.

Below are some business process automation tools you can use for your team:


From a management’s perspective, reliability, availability, productivity, performance, and cost reduction are key advantages for using business process automation. BPA frees up valuable time for your team by not having to spend it on recurring manual processes.

Date: October 11, 2021

Author: Morris

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