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VoIP (Voice over internet protocol and sometimes referred to as IP telephony) simply put, enables you to make telephone calls over the internet giving you low costs per call and the ability to make and receive calls, wherever you are. Remote and homeworking employees can access the system at all times giving your business greater flexibility and productivity levels.
So what are the benefits?
Cost savings is one of the benefits that virtually any business can appreciate. A VoIP telephone system utilizes Internet Protocol to make telephone calls instead of using traditional phone lines. Traditional phone lines typically charge for each minute of call time, whereas with a VoIP telephone system, your only costs are your monthly charges from your Internet Service Provider (ISP).
If your business is on-the-go or your team work from home or remotely, VoIP services can be an enormous benefit because they follow you wherever you are.
You’ll know that with a traditional phone system, a line runs to a business and is assigned its own phone number. With a VoIP phone system, all of this is eliminated. You have the freedom to move as your business demands without any added stress – there are no physical limitations, which in today’s climate is paramount.
Using a VoIP phone system allows you to multi-task with many tech-savvy devices, allowing you to be the most productive you can be. You can easily forward messages and voicemail easily. For example, If you receive an important message in a voicemail, you can forward that voicemail to three other people at the click of a mouse. The features you find most helpful can be easily added or removed to enable the VoIP telephone system to grow with your business.
All VoIP calls use a converged data network (where telephone, video and data communication is delivered within a single network) instead of dedicated phone lines. VoIP technology allows users to integrate a wide variety of software systems, such as remote conferencing, file sharing and email with the ability to transfer images, video, text during your phone or video calls – dramatically improving your ability to conduct presentations or solve issues.
More than ever now, businesses and workers can be located anywhere. With a VoIP phone system, you can choose where your calls ring and how. For instance, you might select the first few rings to be forwarded to your office. If you don’t answer the call, it will then be transmitted to a second or third device, say, a mobile phone or laptop. Quite simply, calls don’t need to be missed anymore.
A common worry that we hear is that if the internet goes down, so does the ability to make calls. This doesn’t have to occur under the right circumstances. The truth is that call-forwarding, like other features in VoIP phone systems, is incredibly flexible.
The ability to choose where your calls are forwarded to and how means that you also don’t have to lose productivity because of local power outages or weather-related events. If the office phone can’t be answered, your mobile device or laptop can.
We know that any recommendation that requires a big change in how a business operates may sound risky and the thought of moving to a VoIP phone system may seem daunting with all the services and features that are available. But if you’re ultimately looking to reduce costs, save time and increase productivity then this could be the telephony solution for you.
Get in touch if you’ve got a question we haven’t answered or to find out more about VoIP technology.
Get in touch if you’ve got a question we haven’t answered or to find out more about VoIP technology.
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Date: October 17, 2020
Author: Magnetar IT