We support SMEs across Birmingham and the wider West Midlands with a practical, reliable IT service that reduces downtime and tightens security. Most issues are resolved quickly with remote support, but when you need hands-on help (new kit, Wi-Fi, office moves, outages), we’ll come onsite.
Whether you’re based around the city centre, Colmore Business District, Jewellery Quarter, Digbeth, Edgbaston, or further out towards Solihull and the M42 corridor, we help keep users productive and systems stable – without IT becoming a constant distraction.
Yes. We’re remote-first for speed, but we provide onsite support across Birmingham and nearby areas (including the city centre, Solihull and surrounding business parks) when it’s the most practical option.
Mostly SMEs that want dependable support, stronger security, and fewer recurring issues – without hiring a full internal IT team.
Helpdesk support, proactive monitoring, patching, Microsoft 365 support, security essentials, backup oversight, and ongoing recommendations tailored to your setup.
Yes — including user and permission management, secure configuration, account protection (MFA/Conditional Access where appropriate), and day-to-day troubleshooting.
Yes. If you’ve got sites across Birmingham/Coventry/Warwickshire (or remote workers), we can support users and standardise how everything is managed.
We build security into the basics: patching, MFA guidance, endpoint/email protection, sensible access control, and practical hardening — with improvements prioritised based on risk.
For urgent issues we can usually begin with triage quickly. For managed support we run a short onboarding to document the environment, stabilise the basics, and set priorities.
Yes — common projects include Microsoft 365 migrations, security uplift, Wi-Fi/network upgrades, device management, automation, integrations, and CRM improvements.